# ServiceNow alternatives

None of the 33 ServiceNow customers on usedby is listed with another tool on this list yet. Customer counts include every proof level, job-post signals included. Shared customers are counted on confirmed or observed lines on both tools. Latest check 2026-10-08: 134 of 140 public lines checked.

Tool page: https://www.usedby.ai/tools/servicenow.md

## Alternatives

No company on usedby is named with both ServiceNow and another tool of this category ([IT Service Management](https://www.usedby.ai/tools/category/it-service-management.md)) yet.

## Other tools of this category

Same category, with public customers, but no company named with ServiceNow yet.

- [incident.io](https://www.usedby.ai/tools/incident-io.md): 48 customers
- [Serval](https://www.usedby.ai/tools/serval.md): 26 customers
- [BigPanda](https://www.usedby.ai/tools/bigpanda.md): 19 customers
- [Atomicwork](https://www.usedby.ai/tools/atomicwork.md): 14 customers

Switches between tools are not published: naming a switch would name a departure, and usedby hides lines a vendor stops showing.

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Source: https://www.usedby.ai/alternatives/servicenow · How we check: https://www.usedby.ai/methodology