# How 11X uses LlamaIndex

**3 days**: “The solution moved from prototype to production in 3 days”

As published on [llamaindex.ai](https://www.llamaindex.ai/customers/building-smarter-ai-sdrs-with-llamaparse-how-11x-ai-shrinks-ramp-time-to-days). Captured by usedby on 2026-10-07.

- Company: [11X](https://www.usedby.ai/companies/11x.md)
- Tool: [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md)
- Teams: Engineering

## What the story says

11x uses LlamaParse to ingest varied customer documents such as PDFs, PowerPoints, audio and web pages into AI-ready markdown for its knowledge base. Its AI SDR agent, Alice, uses this content to learn a customer's brand and create outbound campaign messaging.

Summary written by usedby from the source page, in English. The figures are those of LlamaIndex and 11X, not ours.

> The solution moved from prototype to production in 3 days with minimal engineering effort other than initial set up

> LlamaParse’s support of a wide variety of filetypes and its accuracy of parsing made it the best tool we tested in our evaluations. The LlamaIndex team was very responsive and we were off to the races within a day
>
> Satwik Singh, lead engineer at 11x

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 3 days is printed word for word on the page, near the name of 11X.
- Checked: the passage quoted above is copied word for word from the page, near the name of 11X.
- Checked: each number in our summary is printed on the page.
- Checked: 11X uses LlamaIndex. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/11x-llamaindex · How we check: https://www.usedby.ai/methodology