# How 8x8 uses Qualified

**24%**: “+24% MQL → closed-won deals”

As published on [qualified.com](https://www.qualified.com/customers/8x8). Captured by usedby on 2026-10-08.

- Company: [8x8](https://www.usedby.ai/companies/8x8.md)
- Tool: [Qualified](https://www.usedby.ai/tools/qualified.md)
- Teams: Sales, SDR

## What the story says

8x8 uses Piper the AI SDR Agent to engage website visitors around the clock, qualify buyers by company size, country, and intent, and route meeting and pricing inquiries to the right next step. It also uses Piper Email to follow up with buyers who did not book meetings right away.

Summary written by usedby from the source page, in English. The figures are those of Qualified and 8x8, not ours.

> In the first nine months live, 8x8 saw measurable improvements across the funnel:

- **19%**: “+19% MQL → SQL conversion”
- **15%**: “+15% average deal size”
- **11%**: “-11% in disqualification rate”
- **80%**: “at an 80% faster rate”

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 24% is printed word for word on the page, near the name of 8x8.
- Checked: the passage quoted above is copied word for word from the page, near the name of 8x8.
- Checked: each number in our summary is printed on the page.
- Checked: 8x8 uses Qualified. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/8x8-qualified · How we check: https://www.usedby.ai/methodology