# How ADT uses Zip

**22 days**: “ADT’s average cycle time is 22 days across all request types”

As published on [zip.com](https://zip.com/customers/adt). Captured by usedby on 2026-10-08.

- Company: [ADT](https://www.usedby.ai/companies/adt.md)
- Tool: [Zip](https://www.usedby.ai/tools/zip.md)
- Industry: [Cybersecurity](https://www.usedby.ai/companies/industry/cybersecurity.md)
- Teams: IT, Procurement, Sourcing
- Customer since (as the page says): ADT brought on Zip in October 2022

## What the story says

ADT uses Zip as a single intake and orchestration layer for IT procurement requests. It auto-routes requests by category, spend threshold and complexity, integrates with Ariba, Okta and Ironclad, and tracks contract renewals.

Summary written by usedby from the source page, in English. The figures are those of Zip and ADT, not ours.

> ADT’s average cycle time is 22 days across all request types, including complex MSA negotiations. That number has held steady even as the workflow absorbed significant new complexity.

- **$960m**: “$960m total approved spend in Zip”

> With Zip, everybody knows where to go to create requests for IT purchases. I just send them the link, and everything else is straightforward.
>
> Jose Cifuentes, Director, IT Strategic Supplier Management, ADT

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 22 days is printed word for word on the page, near the name of ADT.
- Checked: the passage quoted above is copied word for word from the page, near the name of ADT.
- Checked: ADT uses Zip. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/adt-zip · How we check: https://www.usedby.ai/methodology