# How Adyen uses Omnea

**45%**: “Across all workflows, Adyen puts the reduction in average cycle time at 45%.”

As published on [omnea.co](https://www.omnea.co/customer-stories/adyen). Captured by usedby on 2026-10-08.

- Company: [Adyen](https://www.usedby.ai/companies/adyen.md)
- Tool: [Omnea](https://www.usedby.ai/tools/omnea.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: Procurement, Procurement Excellence, Third-Party Risk Management

## What the story says

Adyen replaced its legacy source-to-pay suite with Omnea as the single entry point for supplier, contract and risk requests. Intake and third-party risk management run in one workflow, integrated with its ERP, Slack and e-signature tools.

Summary written by usedby from the source page, in English. The figures are those of Omnea and Adyen, not ours.

> Before go-live, average end-to-end cycle times in the S2P ran between 18 and 32 days (April 2026). Two months after go-live, requests in Omnea were completing in around 20 days. By month three, around 10. Across all workflows, Adyen puts the reduction in average cycle time at 45%.

- **700**: “In those same three months, 700 requests went through Omnea.”
- **16 weeks**: “Implementation took 16 weeks.”

> We set out to find a partner who could take us further on automation and embedded AI. We ended up removing the legacy system entirely and integrating Omnea directly with our ERP. Everything runs in Omnea now, and we're building agents the old system could never have supported. We can keep iterating on them to get increasingly better results over time.
>
> Gabriel Galdino, Procurement Team Lead

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 45% is printed word for word on the page, near the name of Adyen.
- Checked: the passage quoted above is copied word for word from the page, near the name of Adyen.
- Checked: Adyen uses Omnea. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/adyen-omnea · How we check: https://www.usedby.ai/methodology