# How Adyen uses Rossum

**70%** invoice automation rate

As published on [rossum.ai](https://rossum.ai/customer-stories/adyen/), February 2024. Captured by usedby on 2026-10-08.

- Company: [Adyen](https://www.usedby.ai/companies/adyen.md)
- Tool: [Rossum](https://www.usedby.ai/tools/rossum.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: Accounts Payable
- Customer since (as the page says): in 2023, Adyen deployed Rossum’s end-to-end intelligent document processing solution integrated with Workday

## The use case: how Adyen deploys Rossum

Adyen uses Rossum to automatically process supplier invoices from many countries and formats for its centralized accounts payable team. Rossum is integrated with Workday and Coupa, handling duplicate checks, coding, validations, PO matching and IBAN checks before data is sent downstream.

Summary written by usedby from the source page, in English. The figures are those of Rossum and Adyen, not ours.

> The outcome of this phase was the automation rate of 74.8% on average, which freed the AP team from an unsustainable manual workload.

- **93.4%**: “Reduce errors by 20.5% and improve extraction accuracy to 93.4% on average.”
- **65-70%**: “Maintain 65-70% automation in a dual-integration environment.”
- **7 FTEs**: “Reduce the size of the AP team to 7 FTEs while maintaining the ability to always process invoices in time.”
- **23 countries**: “Process and resolve discrepancies with invoices in any language from 23 countries as a centralized AP team in Amsterdam.”

> The solution that Rossum built for Workday is the engine of us scaling as an Accounts Payable team.
>
> Jan Langedijk, Senior Accounts Payable Accountant

Source: [rossum.ai](https://rossum.ai/customer-stories/adyen/), captured 2026-10-08.

> We needed someone that could grow with us and keep up with our workload and complexity.
>
> Marco Favaretti, Financial Controller, Adyen

Source: [rossum.ai](https://rossum.ai/), captured 2026-10-08.

## Other AI tools used by Adyen

- [Figma](https://www.usedby.ai/tools/figma.md) — Confirmed
- [Omnea](https://www.usedby.ai/tools/omnea.md) — Confirmed
- [CodeRabbit](https://www.usedby.ai/tools/coderabbit.md) — Observed
- [Factory](https://www.usedby.ai/tools/factory.md) — Observed
- [Harvey](https://www.usedby.ai/tools/harvey.md) — Observed

## Rossum users in Fintech & Payments

- [Eurowag](https://www.usedby.ai/companies/eurowag.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 70% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Adyen.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Adyen uses Rossum. Confirmed line. Latest check across sources: 2026-10-18.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/adyen-rossum · How we check: https://www.usedby.ai/methodology