# How Ahold Delhaize uses Pactum

As published on [pactum.com](https://pactum.com/stories/insight-to-execution). Captured by usedby on 2026-10-28.

- Company: [Ahold Delhaize](https://www.usedby.ai/companies/ahold-delhaize.md)
- Tool: [Pactum](https://www.usedby.ai/tools/pactum.md)
- Industry: [Retail](https://www.usedby.ai/companies/industry/retail-offline-omnichannel.md)
- Teams: Indirect Center of Excellence

## The use case: how Ahold Delhaize deploys Pactum

Ahold Delhaize USA's Indirect Center of Excellence uses Pactum's AI digital workers to negotiate with select suppliers with the goal of cost savings. The agents work within guardrails set by the customer, and people review every negotiation.

Summary written by usedby from the source page, in English. The figures are those of Pactum and Ahold Delhaize, not ours.

> Digital workers negotiate with select suppliers, with the goal of cost savings. “We’re a couple of months into the relationship, and we’ve had great results so far,” Jim says.

> The real opportunity is helping our team scale routine activity so our associates can stay focused on strategic supplier relationships and higher-value work
>
> Sean Sieper, Director of its Indirect Center of Excellence

Source: [pactum.com](https://pactum.com/stories/insight-to-execution), captured 2026-10-28.

## Other AI tools used by Ahold Delhaize

- [Bria](https://www.usedby.ai/tools/bria.md) — Observed

## Pactum users in Retail

- [Walmart](https://www.usedby.ai/companies/walmart.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-28.

- Checked: the passage quoted above is copied word for word from the page, near the name of Ahold Delhaize.
- Checked: Ahold Delhaize uses Pactum. Confirmed line. Latest check across sources: 2026-10-28.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ahold-delhaize-usa-pactum · How we check: https://www.usedby.ai/methodology