# How Aidoc uses Backstory

As published on [backstory.ai](https://www.backstory.ai/case-studies/aidoc). Captured by usedby on 2026-11-07.

- Company: [Aidoc](https://www.usedby.ai/companies/aidoc.md)
- Tool: [Backstory](https://www.usedby.ai/tools/backstory.md)
- Industry: [HealthTech & Digital Health](https://www.usedby.ai/companies/industry/healthtech-digital-health.md)
- Teams: Revenue Operations, Sales

## The use case: how Aidoc deploys Backstory

Aidoc, a clinical AI vendor selling into health systems, uses Backstory to automatically capture email, calendar and call signals and build a more complete dataset of deal activity. RevOps builds and iterates AI agents on that data, and engagement insights and next actions are pushed to reps via Slack and email.

Summary written by usedby from the source page, in English. The figures are those of Backstory and Aidoc, not ours.

> Within the last few months, Aidoc finally got that buy-in. Call recording became a third signal source alongside email and calendar, meaningfully expanding what the AI could work with - engagement scoring, stakeholder coverage, and deal analysis could now run on a fuller picture of what was happening in the field.

> Backstory impacts every customer-facing deal we run. I'd ask any VP of sales: how do you measure engagement with your customers? If you can't answer that, you end up with a hope strategy.
>
> Nick Keeslar, AVP, REVENUE OPERATIONS & ENABLEMENT, AIDOC

Source: [backstory.ai](https://www.backstory.ai/case-studies/aidoc), captured 2026-10-07.

## Other companies using Backstory

- [AMD](https://www.usedby.ai/companies/amd.md) — Confirmed
- [AVEVA](https://www.usedby.ai/companies/aveva.md) — Confirmed
- [Five9](https://www.usedby.ai/companies/five9.md) — Confirmed
- [Lily AI](https://www.usedby.ai/companies/lily-ai.md) — Confirmed
- [Mitel](https://www.usedby.ai/companies/mitel.md) — Confirmed
- [Octave](https://www.usedby.ai/companies/octave.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Aidoc.
- Checked: Aidoc uses Backstory. Confirmed line. Latest check across sources: 2026-11-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/aidoc-backstory · How we check: https://www.usedby.ai/methodology