# How allnex uses Rossum

**70%** touchless orders / automation achieved globally

As published on [rossum.ai](https://rossum.ai/customer-stories/allnex/), March 2025. Captured by usedby on 2026-10-08.

- Company: [allnex](https://www.usedby.ai/companies/allnex.md)
- Tool: [Rossum](https://www.usedby.ai/tools/rossum.md)
- Industry: [Manufacturing](https://www.usedby.ai/companies/industry/manufacturing.md)
- Teams: Customer service
- Customer since (as the page says): After formalizing all requirements, implementation started in May 2023.

## The use case: how allnex deploys Rossum

allnex uses Rossum to automate order-to-cash processing across its global business services centers. The system ingests orders from email attachments, transforms and validates the data, and transfers it to SAP, replacing an unreliable OCR solution where every order had to be touched.

Summary written by usedby from the source page, in English. The figures are those of Rossum and allnex, not ours.

> After formalizing all requirements, implementation started in May 2023. allnex and Rossum teams then executed an ambitious implementation schedule:

- **98%**: “By the end of 2025, the global implementation achieved 70% automation and 98% data extraction accuracy.”
- **80%**: “December 2024: 80% automation in Americas and EMEA with 72% of orders going through Rossum.”
- **77%**: “December 2023: 77% automation in Americas with 55% of POs going through Rossum.”

> Humans are not meant to sit and type data into systems for hours every day. Instead, our customer service teams can serve our customers better.
>
> Jilles Eissen, Global IT & Digital Director

Source: [rossum.ai](https://rossum.ai/customer-stories/allnex/), captured 2026-10-08.

> What we value about Rossum is the perfect balance of flexibility and simplicity. Configuration and maintenance of the platform is extremely easy.
>
> Artjoms Rozentals, Data Engineer

Source: [rossum.ai](https://rossum.ai/customer-stories/), captured 2026-10-08.

## Rossum users in Manufacturing

- [Bus Industrial Tools](https://www.usedby.ai/companies/bus-industrial-tools.md) — Confirmed
- [EvoLogics](https://www.usedby.ai/companies/evologics.md) — Confirmed
- [Lapp](https://www.usedby.ai/companies/lapp.md) — Confirmed
- [MKS Atotech](https://www.usedby.ai/companies/mks-atotech.md) — Confirmed
- [Morton Salt](https://www.usedby.ai/companies/morton-salt.md) — Confirmed
- [Bosch](https://www.usedby.ai/companies/bosch.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 70% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of allnex.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: allnex uses Rossum. Confirmed line. Latest check across sources: 2026-10-18.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/allnex-rossum · How we check: https://www.usedby.ai/methodology