# How Alzheimer's Foundation of America uses D-ID

As published on [d-id.com](https://www.d-id.com/resources/case-study/afa-virtual-assistant-case-study/), April 2025. Captured by usedby on 2026-10-08.

- Company: [Alzheimer's Foundation of America](https://www.usedby.ai/companies/alzheimer-s-foundation-of-america.md)
- Tool: [D-ID](https://www.usedby.ai/tools/d-id.md)
- Teams: Social workers, Helpline

## What the story says

AFA uses D-ID's video avatar API, integrated by partner Bold Crow AI, to power Allison, a virtual help assistant for its national Alzheimer's caregiver helpline. Allison answers caregiver questions around the clock, supports multiple languages, and helps users submit help tickets for social workers when a question is outside its database.

Summary written by usedby from the source page, in English. The figures are those of D-ID and Alzheimer's Foundation of America, not ours.

> Since its launch in December, Allison has significantly expanded support beyond traditional helpline hours, ensuring caregivers always have access to assistance, even when social workers are unavailable.

> We’re very proud of this project, and I know that it’s something we intend to showcase for a very long time as something that is both a great resource, and also something that is a show of innovation of what AFA can do for people nationally.
>
> Lonnie Ostrow, Marketing Director, Alzheimer’s Foundation of America

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of Alzheimer's Foundation of America.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Alzheimer's Foundation of America uses D-ID. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/alzheimer-s-foundation-of-america-d-id · How we check: https://www.usedby.ai/methodology