# How American Way Health uses Bland AI

**$430 million**: “Annualized, that equates to more than $430 million in additional revenue from using Ashley to handle their phone calls.”

As published on [bland.ai](https://www.bland.ai/customers/american-way-health). Captured by usedby on 2026-10-04.

- Company: [American Way Health](https://www.usedby.ai/companies/american-way-health.md)
- Tool: [Bland AI](https://www.usedby.ai/tools/bland-ai.md)
- Teams: Sales

## What the story says

American Way Health, a Florida-based health insurance agency, uses a Bland-powered outbound voice agent named Ashley to qualify health insurance leads and warm-transfer interested prospects to licensed agents. It replaced offshore human callers for the initial outbound qualification step and also added SMS outreach.

Summary written by usedby from the source page, in English. The figures are those of Bland AI and American Way Health, not ours.

> After implementing Ashley, transfer rates climbed to roughly 40% to 50%.

- **40% to 50%**: “After implementing Ashley, transfer rates climbed to roughly 40% to 50%.”
- **80,000**: “At American Way Health's scale, the difference between a 25% transfer rate and a 45% transfer rate translates into roughly 80,000 additional transfers every month.”
- **$36 million**: “With the company closing approximately 25% of transferred calls and generating around $1,800 in revenue per sale, this alone unlocks an additional $36 million in monthly revenue.”
- **400,000**: “That meant managing roughly 400,000 outbound calls every month.”

> More swings at the bat equals more revenue. And Bland gives us those swings.
>
> Anthony Bottley, CEO

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure $430 million is printed word for word on the page, near the name of American Way Health.
- Checked: the passage quoted above is copied word for word from the page, near the name of American Way Health.
- Checked: American Way Health uses Bland AI. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/american-way-health-bland-ai · How we check: https://www.usedby.ai/methodology