# How Apollo.io uses Enterpret

**over 40%** Reduction in human inquiry rate

As published on [enterpret.com](https://www.enterpret.com/customers/apollo), April 2026. Captured by usedby on 2026-10-22.

- Company: [Apollo.io](https://www.usedby.ai/companies/apolloio.md)
- Tool: [Enterpret](https://www.usedby.ai/tools/enterpret.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: Product

## The use case: how Apollo.io deploys Enterpret

Apollo.io uses Enterpret to consolidate customer feedback from sources such as surveys, support chats, cancellation surveys and interviews into categories tied to customer segments, so it can prioritize issues by revenue impact and address root causes of friction and support contacts.

Summary written by usedby from the source page, in English. The figures are those of Enterpret and Apollo.io, not ours.

> Since launching our Voice of Customer program six months ago, our team has dropped our human inquiry rate by over 40%, improved customer satisfaction, and enabled our team to allocate resources to building features that increase LTV and revenue.

- **9x**: “How Apollo.io grew 9x by mapping customer feedback to revenue”

> Enterpret centralized VoC and saved time on the cross-organization coordination.
>
> Abishek Viswanathan, Chief Product Officer

Source: [enterpret.com](https://www.enterpret.com/customers/apollo), captured 2026-10-22.

## Other AI tools used by Apollo.io

- [Recall.ai](https://www.usedby.ai/tools/recall.md) — Confirmed
- [SpotDraft](https://www.usedby.ai/tools/spotdraft.md) — Confirmed
- [Tray.io](https://www.usedby.ai/tools/tray-io.md) — Confirmed
- [AssemblyAI](https://www.usedby.ai/tools/assembly-ai.md) — Observed
- [BrightHire](https://www.usedby.ai/tools/brighthire.md) — Observed
- [Listen](https://www.usedby.ai/tools/listen.md) — Observed

## Other companies using Enterpret

- [Bitvavo](https://www.usedby.ai/companies/bitvavo.md) — Confirmed
- [Boll & Branch](https://www.usedby.ai/companies/boll-branch.md) — Confirmed
- [Canva](https://www.usedby.ai/companies/canva.md) — Confirmed
- [Descript](https://www.usedby.ai/companies/descript.md) — Confirmed
- [ElevenLabs](https://www.usedby.ai/companies/elevenlabs.md) — Confirmed
- [Feeld](https://www.usedby.ai/companies/feeld.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-22.

- Checked: the figure over 40% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Apollo.io.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Apollo.io uses Enterpret. Confirmed line. Latest check across sources: 2026-10-22.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/apollo-io-enterpret · How we check: https://www.usedby.ai/methodology