# How Assort Health uses Cartesia

**-63%**: “Operational costs -63%”

As published on [cartesia.ai](https://www.cartesia.ai/customers/assort-health), January 2025. Captured by usedby on 2026-10-08.

- Company: [Assort Health](https://www.usedby.ai/companies/assort-health.md)
- Tool: [Cartesia](https://www.usedby.ai/tools/cartesia.md)

## What the story says

Assort Health uses Cartesia's Sonic voice model to power AI phone agents for healthcare practices. The agents handle routine scheduling and logistics calls from patients, offloading them from clinic staff.

Summary written by usedby from the source page, in English. The figures are those of Cartesia and Assort Health, not ours.

> We’re thrilled to partner with Cartesia - their technology has dramatically improved the accuracy and reliability of our call center agents.

- **90ms**: “Low Latency: Sonic achieves a time-to-first-audio of 90ms, ensuring quick responses that enhance patient satisfaction.”
- **5 million**: “Their industry-leading specialty-specific AI agents have facilitated over 5 million patient interactions, serving more than 140 clinics across the country.”
- **215,000**: “Beyond just providing best-in-class voice AI, the Cartesia team has been a true partner in helping us transform 24/7 patient support for over 215,000 patients.”

> We’re thrilled to partner with Cartesia - their technology has dramatically improved the accuracy and reliability of our call center agents.
>
> Jeffrey Liu, Founder and co-CEO

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure -63% is printed word for word on the page, near the name of Assort Health.
- Checked: the passage quoted above is copied word for word from the page, near the name of Assort Health.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Assort Health uses Cartesia. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/assort-health-cartesia · How we check: https://www.usedby.ai/methodology