# How AT&T uses H2O.ai

**$10M**: “saves more than $10M per year”

As published on [h2o.ai](https://h2o.ai/case-studies/att-transformed-into-an-ai-company-with-h2o-ai/). Captured by usedby on 2026-10-07.

- Company: [AT&T](https://www.usedby.ai/companies/att.md)
- Tool: [H2O.ai](https://www.usedby.ai/tools/h2o-ai.md)
- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)
- Teams: Data Science

## What the story says

AT&T uses the H2O AI Cloud and an internal AI-as-a-Service platform built on it to run AI projects across many business units. Applications include detecting iPhone fraud, predicting truck battery failures, and optimizing technician routing.

Summary written by usedby from the source page, in English. The figures are those of H2O.ai and AT&T, not ours.

> AT&T used H2O.ai to build a set of models that best aligned local skills with local jobs, while minimizing mileage. The AI solution creates better customer experiences by staffing the right technician with the right job, reduces fuel consumption and saves more than $10M per year.

- **80%**: “For example they reduced iPhone fraud by over 80% using AI, and iphone fraud is a roughly $1B problem in the US.”
- **$7M**: “The change led to improved customer experiences and a savings of $7M per year.”

> H2O.ai continues to innovate and define what's next in AI. With their partnership, we're moving faster, delivering more value, and co-creating new AI products.
>
> Mark Austin, VP Data Science

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure $10M is printed word for word on the page, near the name of AT&T.
- Checked: the passage quoted above is copied word for word from the page, near the name of AT&T.
- Checked: each number in our summary is printed on the page.
- Checked: AT&T uses H2O.ai. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/at-t-h2o-ai · How we check: https://www.usedby.ai/methodology