# How Austin Regional Clinic uses Notable

**78%**: “78% touchless registrations”

As published on [notablehealth.com](https://www.notablehealth.com/customer-stories/austin-regional-clinic-powers-78-touchless-registrations), May 2026. Captured by usedby on 2026-10-08.

- Company: [Austin Regional Clinic](https://www.usedby.ai/companies/austin-regional-clinic.md)
- Tool: [Notable](https://www.usedby.ai/tools/notable-health.md)
- Teams: Revenue Cycle

## What the story says

Austin Regional Clinic uses Notable's Intelligent Intake with Epic to automate patient registration so patients can complete it digitally on their own, aiming to reduce denials caused by inaccurate registration data.

Summary written by usedby from the source page, in English. The figures are those of Notable and Austin Regional Clinic, not ours.

> ARC partnered with Notable to redefine the registration process to improve the patient experience while also decreasing denials driven by inaccurate registration data.

- **74%**: “74% digital conversion rate”
- **94%**: “94% patient satisfaction rating”

> Registration is often the first time we’re interacting with patients. We only have one chance to make it an exceptional experience. By creating a touchless system and enabling patients to complete registration at the time and place of their choosing, we can redefine digital patient engagement.
>
> Lucy Sumner, VP of Revenue Cycle

> There’s a lot of important administrative work involved with taking care of patients. For providers, it includes wrestling with the EHR, documenting notes, reviewing records, placing orders, and for others in the clinic, there’s checking patients in, getting questionnaires, and signing consents.
>
> Dr. Manish Naik, CMIO

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 78% is printed word for word on the page, near the name of Austin Regional Clinic.
- Checked: the passage quoted above is copied word for word from the page, near the name of Austin Regional Clinic.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Austin Regional Clinic uses Notable. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/austin-regional-clinic-notable-health · How we check: https://www.usedby.ai/methodology