# How Bakkt uses Unit21

**75%**: “Cut SAR filing time by 75%, from 90+ minutes to just 20 minutes”

As published on [unit21.ai](https://www.unit21.ai/customers/bakkt). Captured by usedby on 2026-10-07.

- Company: [Bakkt](https://www.usedby.ai/companies/bakkt.md)
- Tool: [Unit21](https://www.usedby.ai/tools/unit21.md)
- Teams: Compliance, AML, Fraud prevention

## What the story says

Bakkt uses Unit21 for transaction monitoring across hundreds of thousands of customer accounts, with automated rule-based alerts. It also uses the platform to manage alerts, cases and SAR filings through templates in one place.

Summary written by usedby from the source page, in English. The figures are those of Unit21 and Bakkt, not ours.

> SAR filing times dropped from over 90 minutes to just 20, freeing up valuable team resources.

- **15%**: “Reduced false positive rate to 15%, compared to 90–95% industry average”
- **20 minutes**: “Now we can file a SAR in 20 minutes.”
- **10 minutes**: “most problems are resolved in under 10 minutes”

> Unit21 is monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false-positive rate.
>
> Kailey Klein, Compliance and AML Officer at Bakkt

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 75% is printed word for word on the page, near the name of Bakkt.
- Checked: the passage quoted above is copied word for word from the page, near the name of Bakkt.
- Checked: each number in our summary is printed on the page.
- Checked: Bakkt uses Unit21. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/bakkt-unit21 · How we check: https://www.usedby.ai/methodology