# How Belfry uses Maven AGI

**72%** inquiry resolution rate

As published on [mavenagi.com](https://www.mavenagi.com/customer-stories/belfrys), November 2025. Captured by usedby on 2026-10-05.

- Company: [Belfry](https://www.usedby.ai/companies/belfry.md)
- Tool: [Maven AGI](https://www.usedby.ai/tools/maven.md)
- Industry: [Physical Security](https://www.usedby.ai/companies/industry/physical-security.md)
- Teams: Customer Experience, Post-sales

## The use case: how Belfry deploys Maven AGI

Belfry uses Maven's AI agent as an in-platform chat persona called "Belle" to answer customers' onboarding, implementation and training questions around the clock. It is integrated with Zendesk and draws on Belfry's help documentation, which frees the CX team for more complex cases.

Summary written by usedby from the source page, in English. The figures are those of Maven AGI and Belfry, not ours.

> With Agent Maven™, Alex built a scalable and cost-efficient in-platform chat function that does the work of a full-time CX agent.

- **25%**: “25% of inquiries fully deflected away from the support team”

> If you’re a CX leader looking to scale responsibly, you can’t go wrong with Agent Maven™. The chat persona is so much more than an efficiency lever; it’s the centerpiece of all our post-sales communications.
>
> Alex Turkovic, Senior Director of Customer Experience

Source: [mavenagi.com](https://www.mavenagi.com/customer-stories/belfrys), captured 2026-10-05.

## Other companies using Maven AGI

- [Check](https://www.usedby.ai/companies/check.md) — Confirmed
- [ClickUp](https://www.usedby.ai/companies/clickup.md) — Confirmed
- [Clio](https://www.usedby.ai/companies/clio.md) — Confirmed
- [Digital.ai](https://www.usedby.ai/companies/digital-ai.md) — Confirmed
- [Enumerate](https://www.usedby.ai/companies/enumerate.md) — Confirmed
- [Exclaimer](https://www.usedby.ai/companies/exclaimer.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-05.

- Checked: the figure 72% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Belfry.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Belfry uses Maven AGI. Confirmed line. Latest check across sources: 2026-10-20.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/belfry-maven · How we check: https://www.usedby.ai/methodology