# How Bella Sante uses Tidio

**$66,000+**: “Chatbot-assisted revenue $66,000+ in sales”

As published on [tidio.com](https://www.tidio.com/customers/bella-sante/), March 2026. Captured by usedby on 2026-10-03.

- Company: [Bella Sante](https://www.usedby.ai/companies/bella-sante.md)
- Tool: [Tidio](https://www.usedby.ai/tools/tidio.md)
- Teams: Marketing

## What the story says

Bella Santé added Tidio live chat and the Lyro AI agent on top of its call center to answer routine guest questions on its website. Lyro also recommends spa services and packages, and pre-chat surveys collect visitor contact details as leads.

Summary written by usedby from the source page, in English. The figures are those of Tidio and Bella Sante, not ours.

> Using Lyro AI, Bella Santé automated a large share of incoming customer inquiries through live chat.

- **75%**: “Around 75% of live chat questions are handled automatically”
- **450**: “Within six months, Bella Santé collected more than 450 new leads using Tidio’s pre-chat surveys.”

> I love the data and the self-learning aspect of Lyro. We’ve been able to pull hundreds of questions from our FAQ and continue to have Lyro learn from that information.
>
> Jackelyn Dacanay, Marketing Director at Bella Santé

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure $66,000+ is printed word for word on the page, near the name of Bella Sante.
- Checked: the passage quoted above is copied word for word from the page, near the name of Bella Sante.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Bella Sante uses Tidio. Confirmed line. Latest check across sources: 2026-10-03.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/bella-sante-tidio · How we check: https://www.usedby.ai/methodology