# How Bitvavo uses Enterpret

As published on [enterpret.com](https://www.enterpret.com/customers/bitvavo), April 2026. Captured by usedby on 2026-10-22.

- Company: [Bitvavo](https://www.usedby.ai/companies/bitvavo.md)
- Tool: [Enterpret](https://www.usedby.ai/tools/enterpret.md)
- Industry: [Crypto & Web3](https://www.usedby.ai/companies/industry/crypto-web3.md)
- Teams: Customer Support, Service Quality, product and engineering teams

## The use case: how Bitvavo deploys Enterpret

Bitvavo uses Enterpret to analyze the content of customer support tickets and feedback across languages, receive real-time alerts on issue spikes such as login problems, and understand customer sentiment while keeping personal data out of the analysis to stay compliant with EU privacy rules.

Summary written by usedby from the source page, in English. The figures are those of Enterpret and Bitvavo, not ours.

> Instead of manually sorting through emails and tickets, our teams get an instant, comprehensive overview, allowing them to focus entirely on resolving the issue.

> Enterpret bridges the gap between what customers tell us and the insights we need
>
> Max Van Oijen, Customer Support Team Lead

Source: [enterpret.com](https://www.enterpret.com/customers/bitvavo), captured 2026-10-22.

## Other companies using Enterpret

- [Apollo.io](https://www.usedby.ai/companies/apolloio.md) — Confirmed
- [Boll & Branch](https://www.usedby.ai/companies/boll-branch.md) — Confirmed
- [Canva](https://www.usedby.ai/companies/canva.md) — Confirmed
- [Descript](https://www.usedby.ai/companies/descript.md) — Confirmed
- [ElevenLabs](https://www.usedby.ai/companies/elevenlabs.md) — Confirmed
- [Feeld](https://www.usedby.ai/companies/feeld.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-22.

- Checked: the passage quoted above is copied word for word from the page, near the name of Bitvavo.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Bitvavo uses Enterpret. Confirmed line. Latest check across sources: 2026-10-22.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/bitvavo-enterpret · How we check: https://www.usedby.ai/methodology