# How Brown & Brown uses Auditoria.AI

**70%+**: “workload by 70%+”

As published on [auditoria.ai](https://www.auditoria.ai/case-studies/brown-and-brown/), June 2026. Captured by usedby on 2026-10-07.

- Company: [Brown & Brown](https://www.usedby.ai/companies/brown-brown.md)
- Tool: [Auditoria.AI](https://www.usedby.ai/tools/auditoria-ai.md)
- Teams: AP, Finance, Shared services

## What the story says

Brown & Brown uses Auditoria.AI's AP Helpdesk, integrated with Workday Financial Management, to centralize accounts payable operations. AI agents monitor shared accounting inboxes, handle supplier requests, take in invoice submissions, flag duplicates and pass new invoice files to Workday.

Summary written by usedby from the source page, in English. The figures are those of Auditoria.AI and Brown & Brown, not ours.

> The AP Helpdesk Agents, AI-infused intelligent, finance-trained applications, handled more than 90% of the incoming requests, executing authorized tasks and responding to questions

- **90%**: “handled more than 90% of the incoming requests”

> Artificial intelligence is central to digital transformation, allowing companies to gather data and perform repetitive tasks more efficiently.
>
> Andy Watts, Chief Financial Officer and Executive VP

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 70%+ is printed word for word on the page, near the name of Brown & Brown.
- Checked: the passage quoted above is copied word for word from the page, near the name of Brown & Brown.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Brown & Brown uses Auditoria.AI. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/brown-brown-auditoria-ai · How we check: https://www.usedby.ai/methodology
