# How Builder Prime uses Dialpad

**A Day**: “We Were Up And Running In A Day”

As published on [dialpad.com](https://www.dialpad.com/customers/builder-prime/). Captured by usedby on 2026-10-08.

- Company: [Builder Prime](https://www.usedby.ai/companies/builder-prime.md)
- Tool: [Dialpad](https://www.usedby.ai/tools/dialpad.md)
- Teams: Customer Support

## What the story says

Builder Prime, a software company serving home improvement contractors, replaced a single main phone number and the founder's personal cell phone with Dialpad for customer support. It uses voice and text, call routing based on availability, and an integration with Front for email.

Summary written by usedby from the source page, in English. The figures are those of Dialpad and Builder Prime, not ours.

> “We Were Up And Running In A Day, With All Our Numbers Allocated And Assigned, And The App Installed On Our Laptops And Phones.”

- **$100 a month**: “Jonathan estimates the company saves over $100 a month”

> We Were Up And Running In A Day, With All Our Numbers Allocated And Assigned, And The App Installed On Our Laptops And Phones.
>
> Jonathan Weinberg, Founder

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure A Day is printed word for word on the page, near the name of Builder Prime.
- Checked: the passage quoted above is copied word for word from the page, near the name of Builder Prime.
- Checked: Builder Prime uses Dialpad. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/builder-prime-dialpad · How we check: https://www.usedby.ai/methodology