# How Bungie uses BigPanda

**99%** alert compression

As published on [bigpanda.io](https://www.bigpanda.io/customer/bungie-case-study/), May 2020. Captured by usedby on 2026-10-07.

- Company: [Bungie](https://www.usedby.ai/companies/bungie.md)
- Tool: [BigPanda](https://www.usedby.ai/tools/bigpanda.md)
- Industry: [Gaming & Esports](https://www.usedby.ai/companies/industry/gaming-esports.md)
- Teams: TechOps, NOC

## The use case: how Bungie deploys BigPanda

Bungie uses BigPanda Alert Intelligence in its network operations center to triage alerts from a single pane of glass. It automatically suppresses low-quality alerts and groups them into incident tickets to support its game universes.

Summary written by usedby from the source page, in English. The figures are those of BigPanda and Bungie, not ours.

> During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.

- **3,000**: “During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.”

> Integrating BigPanda’s \[Alert Intelligence\] into our NOC has drastically reduced our reliance on manual monitoring. We have an intuitive single pane of glass to triage our alerts. A powerful example of this is how BigPanda performed during our recent launch. During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.
>
> John Hamilton, Sr. Director of TechOps at Bungie

Source: [bigpanda.io](https://www.bigpanda.io/customer/bungie-case-study/), captured 2026-10-07.

## Other AI tools used by Bungie

- [Movable Ink](https://www.usedby.ai/tools/movable-ink.md) — Confirmed

## BigPanda users in Gaming & Esports

- [PlayStation](https://www.usedby.ai/companies/playstation.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 99% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Bungie.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Bungie uses BigPanda. Confirmed line. Latest check across sources: 2026-10-20.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/bungie-bigpanda · How we check: https://www.usedby.ai/methodology