# How Caitlyn Minimalist uses Gorgias

As published on [gorgias.com](https://www.gorgias.com/customers/caitlyn-minimalist). Captured by usedby on 2026-11-15.

- Company: [Caitlyn Minimalist](https://www.usedby.ai/companies/caitlyn-minimalist.md)
- Tool: [Gorgias](https://www.usedby.ai/tools/gorgias.md)
- Industry: [Fashion & Lifestyle](https://www.usedby.ai/companies/industry/fashion-lifestyle.md)

## The use case: how Caitlyn Minimalist deploys Gorgias

AI Agent answers order tracking questions and assists shoppers before purchase.

Summary written by usedby from the source page, in English. The figures are those of Gorgias and Caitlyn Minimalist, not ours.

> Shopping Assistant has become an intuitive extension of our team, offering product guidance that feels personal and intentional.
>
> Anthony Ponce, Head of Customer Experience at Caitlyn Minimalist

Source: [gorgias.com](https://www.gorgias.com/customers/caitlyn-minimalist-shopping-assistant), captured 2026-10-08.

## Gorgias users in Fashion & Lifestyle

- [Ekster](https://www.usedby.ai/companies/ekster.md) — Confirmed
- [Hindbag](https://www.usedby.ai/companies/hindbag.md) — Confirmed
- [JAXXON](https://www.usedby.ai/companies/jaxxon.md) — Confirmed
- [Jonas Paul Eyewear](https://www.usedby.ai/companies/jonas-paul-eyewear.md) — Confirmed
- [July](https://www.usedby.ai/companies/july.md) — Confirmed
- [Pit Viper](https://www.usedby.ai/companies/pit-viper.md) — Confirmed

## What usedby checked

- Checked: Caitlyn Minimalist uses Gorgias. Confirmed line. Latest check across sources: 2026-11-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/caitlyn-minimalist-gorgias-caitlyn-minimalist · How we check: https://www.usedby.ai/methodology