# How Caleres uses Coveo

**21%**: “The Perfect Fit: AI Search Boosts Caleres's revenue by 21%”

As published on [coveo.com](https://www.coveo.com/en/resources/case-studies/caleres), January 2018. Captured by usedby on 2026-10-09.

- Company: [Caleres](https://www.usedby.ai/companies/caleres.md)
- Tool: [Coveo](https://www.usedby.ai/tools/coveo.md)
- Teams: Ecommerce, Digital Experience

## What the story says

Caleres uses Coveo's AI-powered search and product discovery platform across its online retail sites to replace manual search and indexing rules with machine-learning-driven search, dynamic facets, recommendations, and product ranking.

Summary written by usedby from the source page, in English. The figures are those of Coveo and Caleres, not ours.

> They launched 13 sites in 18 months with enhanced product search and discovery, filtering, and ranking capabilities.

- **25%**: “Achieving 25% Higher Conversion Rate”
- **13 sites in 18 months**: “They launched 13 sites in 18 months with enhanced product search and discovery, filtering, and ranking capabilities.”

> Coveo fit nicely into that philosophy of focusing on the customer and with their AI, relevance, and personalization, we can create smooth and impressive website experiences that feel easy and natural.
>
> Dan Cornwell, Director of Ecommerce and Digital Experience

Source: [coveo.com](https://www.coveo.com/en/resources/case-studies/caleres), captured 2026-10-09.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 21% is printed word for word on the page, near the name of Caleres.
- Checked: the passage quoted above is copied word for word from the page, near the name of Caleres.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Caleres uses Coveo. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/caleres-coveo · How we check: https://www.usedby.ai/methodology