# How Castell uses Notable

**$2.8M**: “$2.8M annual cost savings from automated chart review”

As published on [notablehealth.com](https://www.notablehealth.com/customer-stories/castell-payer-care-gap-attestation), May 2026. Captured by usedby on 2026-10-09.

- Company: [Castell](https://www.usedby.ai/companies/castell.md)
- Tool: [Notable](https://www.usedby.ai/tools/notable-health.md)
- Industry: [Manufacturing](https://www.usedby.ai/companies/industry/manufacturing.md)
- Teams: Clinical Operations, Population Health
- Customer since (as the page says): Since first partnering with Notable in 2021 to automate chart review

## What the story says

Castell, a population health services company, uses Notable to automate chart review in the EHR and to submit documentation to payers for care gap attestation. This surfaces actionable data before patient encounters and reports closed care gaps back to payers.

Summary written by usedby from the source page, in English. The figures are those of Notable and Castell, not ours.

> Since expanding automated chart review to all 468 providers, Castell has offloaded this work to a digital workforce that would otherwise require an additional 47 full time care coordinators to complete.

- **70%**: “70% reduction in chart review time”
- **8,360 hours**: “saving 8,360 hours of staff time”
- **6.9%**: “resulting in a 6.9% increase in average closure rate across five care gaps”
- **100,305**: “100,305 charts reviewed and uploaded for payer care gap attestation”

> As a value-based care organization, data accuracy is critical for measuring performance and tracking and reporting patient outcomes. From surfacing care gap information within the EHR prior to a patient encounter, to validating and reporting closed care gaps to payers, Notable enables us to manage all of our population health workflows in one place.
>
> Dave Henriksen, VP of Clinical Operations

Source: [notablehealth.com](https://www.notablehealth.com/customer-stories/castell-payer-care-gap-attestation), captured 2026-10-09.

> Notable’s intelligent automation platform enables us to utilize data in a meaningful, actionable way. For example, we now have a streamlined way to collect and report patient information, which is typically a major barrier for operationalizing VBC. For so long, our care coordinators were mired in paperwork and data entry. Now, Notable surfaces the right data at the right time to eliminate the many minutes per patient they would normally spend fact-finding in the EHR.
>
> Dave Henriksen, VP of Operations

Source: [notablehealth.com](https://www.notablehealth.com/customer-stories/castell-reduces-average-daily-chart-time-from-four-hours-to-one-hour), captured 2026-10-08.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure $2.8M is printed word for word on the page, near the name of Castell.
- Checked: the passage quoted above is copied word for word from the page, near the name of Castell.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Castell uses Notable. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/castell-notable-health-2 · How we check: https://www.usedby.ai/methodology
