# How CBTS uses Dropzone AI

**30–50%** Alert coverage offloaded through AI automation

As published on [dropzone.ai](https://www.dropzone.ai/insights/case-studies/leading-north-american-managed-it-solutions-provider-improves-clients-data-protection-with-dropzone-ai), May 2025. Captured by usedby on 2026-10-31.

- Company: [CBTS](https://www.usedby.ai/companies/cbts.md)
- Tool: [Dropzone AI](https://www.usedby.ai/tools/dropzone-ai.md)
- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)
- Teams: SOC analysts, Tier 1 analysts, Managed Security Services Provider (MSSP) division

## The use case: how CBTS deploys Dropzone AI

CBTS, a managed security services provider, uses Dropzone AI to autonomously triage and investigate security alerts across client tenants, integrated with Microsoft Sentinel. This reduces manual workload for SOC analysts and smooths alert spikes without adding headcount.

Summary written by usedby from the source page, in English. The figures are those of Dropzone AI and CBTS, not ours.

> Between 30–50% of all alerts are now resolved autonomously by Dropzone AI, offloading complex triage from human analysts.

- **15–20**: “Where CBTS once saw 100+ simultaneous alerts, they now see manageable spikes of 15–20.”

> Dropzone AI further advances CBTS's security capabilities by automating critical SOC tasks and streamlining complex investigations with deep insights and knowledge. This empowers our global team of security professionals to improve our clients' security posture and resilience against malicious actors.
>
> Chris DeBrunner, Vice President, Security Operations

Source: [dropzone.ai](https://www.dropzone.ai/), captured 2026-10-31.

## Other companies using Dropzone AI

- [Assala Energy](https://www.usedby.ai/companies/assala-energy.md) — Confirmed
- [Indiana Farm Bureau Insurance](https://www.usedby.ai/companies/indiana-farm-bureau-insurance.md) — Confirmed
- [Mysten Labs](https://www.usedby.ai/companies/mysten-labs.md) — Confirmed
- [UIPath](https://www.usedby.ai/companies/uipath.md) — Confirmed
- [Zapier](https://www.usedby.ai/companies/zapier.md) — Confirmed
- [Avalara](https://www.usedby.ai/companies/avalara.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-31.

- Checked: the figure 30–50% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of CBTS.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: CBTS uses Dropzone AI. Confirmed line. Latest check across sources: 2026-10-31.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cbts-dropzone-ai · How we check: https://www.usedby.ai/methodology