# How CDI, an AHEAD Company uses BigPanda

**51%** reduction in false-positive alerts (noise)

As published on [bigpanda.io](https://www.bigpanda.io/customer/cdi-case-study/), April 2023. Captured by usedby on 2026-10-07.

- Company: [CDI, an AHEAD Company](https://www.usedby.ai/companies/cdi-an-ahead-company.md)
- Tool: [BigPanda](https://www.usedby.ai/tools/bigpanda.md)
- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)

## The use case: how CDI, an AHEAD Company deploys BigPanda

CDI sends all of its alerts and events through BigPanda before incidents are created in its ticketing system, which filters out false-positive alerts.

Summary written by usedby from the source page, in English. The figures are those of BigPanda and CDI, an AHEAD Company, not ours.

> We are funneling all of our alerts and events through \[BigPanda\], prior to incident creation in our ticketing system. This has reduced the number of false positives in our system by 51%….

> We are funneling all of our alerts and events through \[BigPanda\], prior to incident creation in our ticketing system. This has reduced the number of false positives in our system by 51%…. To get 51% reduction in that noise \[with BigPanda\] is a game changer.
>
> Christopher Black, Divisional CTO, CDI, an AHEAD Company

Source: [bigpanda.io](https://www.bigpanda.io/customer/cdi-case-study/), captured 2026-10-07.

## Other companies using BigPanda

- [Autodesk](https://www.usedby.ai/companies/autodesk.md) — Confirmed
- [Bungie](https://www.usedby.ai/companies/bungie.md) — Confirmed
- [Cambia Health Solutions](https://www.usedby.ai/companies/cambia-health-solutions.md) — Confirmed
- [FreeWheel](https://www.usedby.ai/companies/freewheel.md) — Confirmed
- [IHG Hotels & Resorts](https://www.usedby.ai/companies/ihg-hotels-resorts.md) — Confirmed
- [Lucid Motors](https://www.usedby.ai/companies/lucid-motors.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 51% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of CDI, an AHEAD Company.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: CDI, an AHEAD Company uses BigPanda. Confirmed line. Latest check across sources: 2026-10-20.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/cdi-an-ahead-company-bigpanda · How we check: https://www.usedby.ai/methodology