# How Cents uses Retell AI

**75%** Calls resolved by AI with no human intervention

As published on [retellai.com](https://www.retellai.com/case-study/how-cents-transforms-laundry-operations-with-24-7-voice-automation). Captured by usedby on 2026-10-05.

- Company: [Cents](https://www.usedby.ai/companies/cents.md)
- Tool: [Retell AI](https://www.usedby.ai/tools/retell-ai.md)
- Industry: [Consumer & Facility Services](https://www.usedby.ai/companies/industry/consumer-facility-services.md)

## The use case: how Cents deploys Retell AI

Cents, a vertical SaaS platform for laundromat operators, built Assist, a white-labeled AI voice receptionist on top of Retell AI. It answers customer calls about store hours, locations, pick-up service, refunds and orders around the clock.

Summary written by usedby from the source page, in English. The figures are those of Retell AI and Cents, not ours.

> Within four weeks, with one engineer working part-time, Cents launched Assist, their AI-powered voice receptionist built on top of Retell AI. Almost immediately, Assist became one of the most popular features in their product suite.

- **24/7**: “24/7 availability so operators no longer pick up calls during work hours or late at night”

> Most of our operators are scrappy small-business owners,
>
> Francine Dong, Head of Growth Product

Source: [retellai.com](https://www.retellai.com/case-study/how-cents-transforms-laundry-operations-with-24-7-voice-automation), captured 2026-10-05.

## Other companies using Retell AI

- [AccioJob](https://www.usedby.ai/companies/acciojob.md) — Confirmed
- [Anker](https://www.usedby.ai/companies/anker.md) — Confirmed
- [Boatzon](https://www.usedby.ai/companies/boatzon.md) — Confirmed
- [BrightChamps](https://www.usedby.ai/companies/brightchamps.md) — Confirmed
- [Everise](https://www.usedby.ai/companies/everise.md) — Confirmed
- [Inbounds.com](https://www.usedby.ai/companies/inbounds-com.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-05.

- Checked: the figure 75% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cents.
- Checked: Cents uses Retell AI. Confirmed line. Latest check across sources: 2026-10-20.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cents-retell-ai · How we check: https://www.usedby.ai/methodology