# How ChatHQ uses n8n

As published on [n8n.io](https://n8n.io/case-studies/chathq/). Captured by usedby on 2026-10-07.

- Company: [ChatHQ](https://www.usedby.ai/companies/chathq.md)
- Tool: [n8n](https://www.usedby.ai/tools/n8n.md)
- Industry: [Marketing Tech](https://www.usedby.ai/companies/industry/marketing-tech-martech.md)

## What the story says

ChatHQ built its agency communication and client lifecycle app on n8n, using the n8n backend and custom nodes behind a custom-built user interface. The app includes a web-chat widget that sends leads and support requests into a CRM, a team and client chat app, and a shared place for project updates.

Summary written by usedby from the source page, in English. The figures are those of n8n and ChatHQ, not ours.

> The team at ChatHQ decided to build a completely new user interface and have it communicate solely with the n8n backend, giving their customers the user experience they envisioned.

> If it weren’t for n8n, it would probably take us a year of coding ChatHQ, and it would hinder our time-to-market goals
>
> Sergio Leon, Chief Technology Officer at ChatHQ

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of ChatHQ.
- Checked: each number in our summary is printed on the page.
- Checked: ChatHQ uses n8n. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/chathq-n8n · How we check: https://www.usedby.ai/methodology