# How Check uses Maven AGI

**20%** Share of support inquiries answered autonomously

As published on [mavenagi.com](https://www.mavenagi.com/customer-stories/check), June 2025. Captured by usedby on 2026-10-09.

- Company: [Check](https://www.usedby.ai/companies/check.md)
- Tool: [Maven AGI](https://www.usedby.ai/tools/maven.md)
- Industry: [HR & Recruiting](https://www.usedby.ai/companies/industry/hr-recruiting-hr-tech.md)
- Teams: Customer Support, Sales

## The use case: how Check deploys Maven AGI

Check uses Maven AGI's chat agent to autonomously answer customer payroll support questions such as bonuses, W2s and direct deposit, escalating to a human when it is not confident. Its sales team also uses Maven's internal Copilot agent to verify technical answers for prospects from Check's documentation.

Summary written by usedby from the source page, in English. The figures are those of Maven AGI and Check, not ours.

> Today, Maven’s on-demand chat agent, dubbed Agent Maven™, answers a range of complicated payroll questions on its own, including bonuses and W2s, plus more general concerns like direct deposit.

> Payroll support is such a sensitive space, and Maven’s ability to learn it has been huge. Their AI chat agent has become an important payroll resource for our customers.
>
> Jim Kohl, Head of Service Delivery

Source: [mavenagi.com](https://www.mavenagi.com/customer-stories/check), captured 2026-10-09.

## Maven AGI users in HR & Recruiting

- [Roo](https://www.usedby.ai/companies/roo.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 20% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Check.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Check uses Maven AGI. Confirmed line. Latest check across sources: 2026-10-20.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/check-maven · How we check: https://www.usedby.ai/methodology