# How Checkout.com uses Retool

**54**: “engineering rapidly built and deployed 54 internal apps on top of the Retool platform”

As published on [retool.com](https://retool.com/customers/checkout). Captured by usedby on 2026-10-08.

- Company: [Checkout.com](https://www.usedby.ai/companies/checkout-com.md)
- Tool: [Retool](https://www.usedby.ai/tools/retool.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: Engineering, Support, Customer Success, Product, Payment Performance

## What the story says

Checkout.com's engineers use Retool to build internal apps that let non-technical teams look up merchant data, such as balances and authorization rates, themselves instead of filing engineering tickets. Apps are consolidated into a Performance Hub used by customer success and product teams.

Summary written by usedby from the source page, in English. The figures are those of Retool and Checkout.com, not ours.

> In the space of 2 years (2020-2022), engineering rapidly built and deployed 54 internal apps on top of the Retool platform.

- **15-20 minutes**: “The initial mockup for this was done in 15-20 minutes, and the final product didn’t look all that different.”

> Instead of sending requests to engineering in a support ticket, we can hand it back to non-technical users and say here’s an app where you can simply paste in your identifier, hit the refresh button, and you’ll see those balances immediately without having to wait around for us.
>
> Sam Williams, Senior Software Engineer

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 54 is printed word for word on the page, near the name of Checkout.com.
- Checked: the passage quoted above is copied word for word from the page, near the name of Checkout.com.
- Checked: Checkout.com uses Retool. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/checkout-com-retool · How we check: https://www.usedby.ai/methodology