# How Chick-fil-A uses ClickUp

**33%**: “Chick-fil-A cuts overhead costs by 33% with ClickUp”

As published on [clickup.com](https://clickup.com/customers/chick-fil-a). Captured by usedby on 2026-10-03.

- Company: [Chick-fil-A](https://www.usedby.ai/companies/chick-fil-a.md)
- Tool: [ClickUp](https://www.usedby.ai/tools/clickup.md)
- Teams: store managers, leadership teams

## What the story says

A Chick-fil-A franchise operator uses ClickUp as a central platform to manage employees across multiple restaurants, including onboarding, training and development, scheduling, and HR requests. Forms and Automations handle PTO requests, promotion applications and other submissions.

Summary written by usedby from the source page, in English. The figures are those of ClickUp and Chick-fil-A, not ours.

> Streamlining processes and centralizing employee management allowed store managers to reclaim time in their week to focus on more important revenue-driving operations, instead of being stuck in admin tasks and meetings.

- **10+ hours**: “10+ hours saved each week for store managers and leadership teams across multiple locations.”
- **Top 10%**: “Top 10% talent retention across the entire franchise thanks to efficient onboarding and management with ClickUp.”

> ClickUp allows my leadership team to focus more on strategic tasks rather than being bogged down by administrative duties. It's helped us reduce overhead and consolidate the work that took 9 people to 6.
>
> Ryan Lamb, Operating Partner

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 33% is printed word for word on the page, near the name of Chick-fil-A.
- Checked: the passage quoted above is copied word for word from the page, near the name of Chick-fil-A.
- Checked: Chick-fil-A uses ClickUp. Confirmed line. Latest check across sources: 2026-10-03.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/chick-fil-a-clickup · How we check: https://www.usedby.ai/methodology