# How CIBC uses Zip

**75%**: “we cut cycle times by about 75% for those very low-risk and very simple transactions”

As published on [zip.com](https://zip.com/customers/cibc). Captured by usedby on 2026-10-25.

- Company: [CIBC](https://www.usedby.ai/companies/cibc.md)
- Tool: [Zip](https://www.usedby.ai/tools/zip.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)
- Teams: Procurement, Risk

## The use case: how CIBC deploys Zip

CIBC uses Zip as a single front door for all purchasing requests in third-party management, with AI agents validating intake forms in real time and routing simple transactions to a central buying desk. It also uses Zip's AI agents for duplicate supplier checks and renewal decisions.

Summary written by usedby from the source page, in English. The figures are those of Zip and CIBC, not ours.

> Over six months, about 750 of CIBC's 4,000-4,500 yearly transactions have moved through the desk, cutting average turnaround from almost 40 days to about 13.

- **$6.5B**: “CIBC reopened its entire $6.5B annual spend, reviewing deals category by category, contract by contract and vendor by vendor to consolidate vendors and build enterprise leverage.”
- **13**: “Over six months, about 750 of CIBC's 4,000-4,500 yearly transactions have moved through the desk, cutting average turnaround from almost 40 days to about 13.”

> We really see Zip both as a company and as a real strategic enabler and accelerator for our AI and tech-driven transformation in the end-to-end third-party management lifecycle.
>
> Edina Cavalli, VP Procurement

Source: [zip.com](https://zip.com/customers/cibc), captured 2026-10-25.

## Zip users in Banking & Mortgages

- [Discover](https://www.usedby.ai/companies/discover.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-25.

- Checked: the figure 75% is printed word for word on the page, near the name of CIBC.
- Checked: the passage quoted above is copied word for word from the page, near the name of CIBC.
- Checked: CIBC uses Zip. Confirmed line. Latest check across sources: 2026-10-25.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cibc-zip · How we check: https://www.usedby.ai/methodology