# How Cisco uses Confluence

**54%**: “Reduced software spend by 54%”

As published on [atlassian.com](https://www.atlassian.com/customers/cisco). Captured by usedby on 2026-11-12.

- Company: [Cisco](https://www.usedby.ai/companies/cisco.md)
- Tool: [Confluence](https://www.usedby.ai/tools/confluence.md)
- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)
- Teams: engineering, program management, business operations, service teams

## The use case: how Cisco deploys Confluence

Cisco Networking uses Confluence for its program "commit deck", a living document linked to Jira data that leaders present live instead of static slides. Confluence is part of a wider Atlassian cloud platform that replaced many fragmented tools.

Summary written by usedby from the source page, in English. The figures are those of Confluence and Cisco, not ours.

> The “commit deck” is a living Confluence document linked directly to Jira data, and leaders present live data using Confluence presentation mode and Jira macros.

- **40x**: “Accelerated program management reporting by 40x and weekly status updates by 24x”
- **30%**: “Shifted 30% of engineering time from troubleshooting to innovation”
- **15,000+**: “Built a unified, cloud-based platform connecting 15,000+ people and laying the foundation to enable AI at scale”
- **10-hour**: “taking what would be a 10-hour tedious task down to 15 minutes”

> As we’ve started to build a System of Work with Atlassian, tooling spend is down 54% annually, and we’ve been able to reinvest 40% of our OpEx expenses back into the business within three years – without dropping work.
>
> Jason Andrews, Vice President of Strategy & Planning – Engineering Operations, Cisco

Source: [atlassian.com](https://www.atlassian.com/customers/cisco), captured 2026-11-12.

## Other AI tools used by Cisco

- [Celonis](https://www.usedby.ai/tools/celonis.md) — Confirmed
- [H2O.ai](https://www.usedby.ai/tools/h2o-ai.md) — Confirmed
- [Mindtickle](https://www.usedby.ai/tools/mindtickle.md) — Confirmed
- [Prezent](https://www.usedby.ai/tools/prezent.md) — Confirmed
- [Workato](https://www.usedby.ai/tools/workato.md) — Confirmed
- [AlphaSense](https://www.usedby.ai/tools/alphasense.md) — Observed

## Confluence users in Telecommunications

- [Lumen](https://www.usedby.ai/companies/lumen.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-12.

- Checked: the figure 54% is printed word for word on the page, near the name of Cisco.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cisco.
- Checked: Cisco uses Confluence. Confirmed line. Latest check across sources: 2026-11-12.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cisco-confluence · How we check: https://www.usedby.ai/methodology