# How Citi uses Harness

**under 7 minutes**: “go from build to running in production in under 7 minutes”

As published on [harness.io](https://www.harness.io/case-studies/citi-improves-software-delivery-performance-reduces-toil-with-harness-cd), August 2026. Captured by usedby on 2026-10-07.

- Company: [Citi](https://www.usedby.ai/companies/citi.md)
- Tool: [Harness](https://www.usedby.ai/tools/harness.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)
- Teams: software engineering, site reliability engineering (SRE), product, risk and control

## What the story says

Citi uses Harness Continuous Delivery to automate its CI/CD process end to end for its software delivery platform. Pipelines include deployment, testing, audit logging and change management stages, with canary and blue/green strategies and quick rollbacks.

Summary written by usedby from the source page, in English. The figures are those of Harness and Citi, not ours.

> “The developer was the pipeline. They’d sit in front of a screen and click to start deployment for each environment promotion, while manually entering change management details and attesting that all necessary tests and controls had been completed. That process was pure toil and took hours, sometimes days,”

> Release times went from days to seven minutes across 20,000 engineers. Harness CD made that possible.
>
> Stefanos Piperoglou, Technical Program Manager

> Harness CD lets us release each change within minutes of a pull request being merged. Running all the necessary tests and scans during the pipeline gives us the confidence to do this.
>
> Stefanos Piperoglou, Technical Program Manager

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure under 7 minutes is printed word for word on the page, near the name of Citi.
- Checked: the passage quoted above is copied word for word from the page, near the name of Citi.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Citi uses Harness. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/citi-harness · How we check: https://www.usedby.ai/methodology