# How City of Greensboro uses Jotform

As published on [jotform.com](https://www.jotform.com/customer-stories/city-of-greensboro/). Captured by usedby on 2026-10-08.

- Company: [City of Greensboro](https://www.usedby.ai/companies/city-of-greensboro.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)
- Teams: public safety, parks and recreation, engineering, human resources, benefits

## What the story says

The city replaced paper-based forms with digital forms and automated workflows across nearly every department. It uses them for HR leave request routing, public-facing service forms such as water service applications and police ride-along scheduling, and event registration.

Summary written by usedby from the source page, in English. The figures are those of Jotform and City of Greensboro, not ours.

> Greensboro dramatically reduced paper and printing costs by digitizing forms that once circulated across departments and to the public. Automated workflows reclaimed meaningful employee time previously spent on repetitive manual tasks.

> I can't say enough good things about it. It really streamlines processes and cuts down on a lot of the repetitive tasks that take up employees' time throughout their day.
>
> Stacy Tomkins, Web Architect

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of City of Greensboro.
- Checked: City of Greensboro uses Jotform. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/city-of-greensboro-jotform · How we check: https://www.usedby.ai/methodology