# How CIVITAS uses Dialpad

**$200 a month**: “Carmen estimates that CIVITAS saves about $200 a month compared to what they were paying before.”

As published on [dialpad.com](https://www.dialpad.com/customers/civitas/). Captured by usedby on 2026-10-08.

- Company: [CIVITAS](https://www.usedby.ai/companies/civitas.md)
- Tool: [Dialpad](https://www.usedby.ai/tools/dialpad.md)
- Teams: Brokers

## What the story says

CIVITAS, a commercial real estate brokerage, uses Dialpad as its phone system for inbound and outbound broker calls on computers and mobile phones. It integrates with Salesforce for activity logging, uses AI call transcripts, and sets up lines for new team members and offices.

Summary written by usedby from the source page, in English. The figures are those of Dialpad and CIVITAS, not ours.

> Now, CIVITAS can use Dialpad for all its inbound and outbound calls, no matter where the brokers are calling from.

> Our Brokers Are On The Phone All Day. Dialpad Makes It Easy To Screen, Track Inquiries On Listings By Property, Log Every Touchpoint Into Salesforce, Refer Back To Transcripts For Critical Property Details, And Quickly Set Up Lines For New Team Members Or Offices.
>
> Carmen Perkins, Executive Vice President, CIVITAS

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure $200 a month is printed word for word on the page, near the name of CIVITAS.
- Checked: the passage quoted above is copied word for word from the page, near the name of CIVITAS.
- Checked: CIVITAS uses Dialpad. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/civitas-dialpad · How we check: https://www.usedby.ai/methodology