# How Clay uses Linear

**nearly 300**: “Clay has already accepted nearly 300 suggestions from Triage Intelligence”

As published on [linear.app](https://linear.app/customers/clay). Captured by usedby on 2026-11-13.

- Company: [Clay](https://www.usedby.ai/companies/clay.md)
- Tool: [Linear](https://www.usedby.ai/tools/linear.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: Support, Engineering, CX
- Customer since (as the page says): Switched November 2019

## The use case: how Clay deploys Linear

Clay funnels bug reports from Slack, its app, and Intercom into a single Linear triage team using Linear Asks. A support engineer triages and routes bugs to engineering teams, aided by Triage Intelligence, and weekly goalies own the bugs assigned to their team.

Summary written by usedby from the source page, in English. The figures are those of Linear and Clay, not ours.

> Clay has already accepted nearly 300 suggestions from Triage Intelligence, dramatically reducing triage time. Tomas has also set up auto-triage rules for SLA automation based on priority.

> Linear democratized all the context that used to live in people’s heads. Everyone stays informed regardless of which tool they're using. No more duplicate bug reports, no more wondering if someone else flagged an issue. We move faster, and customers get a better experience.
>
> George Dilthey, Head of Support

Source: [linear.app](https://linear.app/customers/clay), captured 2026-11-13.

## Other AI tools used by Clay

- [Claude](https://www.usedby.ai/tools/claude.md) — Confirmed
- [Dust](https://www.usedby.ai/tools/dust.md) — Confirmed
- [Hex](https://www.usedby.ai/tools/hex.md) — Confirmed
- [Notion](https://www.usedby.ai/tools/notion.md) — Confirmed
- [Uplimit](https://www.usedby.ai/tools/uplimit.md) — Confirmed
- [Vanta](https://www.usedby.ai/tools/vanta.md) — Confirmed

## Linear users in Sales Tech & CRM

- [Salesforce](https://www.usedby.ai/companies/salesforce.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-11-13.

- Checked: the figure nearly 300 is printed word for word on the page, near the name of Clay.
- Checked: the passage quoted above is copied word for word from the page, near the name of Clay.
- Checked: Clay uses Linear. Confirmed line. Latest check across sources: 2026-11-13.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/clay-linear · How we check: https://www.usedby.ai/methodology