# How ClickUp uses Hex

**$1M**: “resulting in savings of over $1M for the company”

As published on [hex.tech](https://hex.tech/customers/clickup/), February 2026. Captured by usedby on 2026-10-09.

- Company: [ClickUp](https://www.usedby.ai/companies/clickup.md)
- Tool: [Hex](https://www.usedby.ai/tools/hex.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: Marketing, Customer success

## What the story says

ClickUp's data team built a multi-dimensional churn prediction data app in Hex so marketing, lifecycle and customer success teams can explore churn predictions, dig into segments and build targeted engagement strategies. It replaced high-level BI dashboards that lacked the depth business teams needed.

Summary written by usedby from the source page, in English. The figures are those of Hex and ClickUp, not ours.

> The custom data app empowered multiple go-to-market teams to identify strategies for reducing churn, resulting in savings of over $1M for the company.

> Hex lets us go from an ad-hoc analysis to a published data app with just a few clicks.
>
> Sai Srigiriaju, Head of Growth Strategy & Ops at ClickUp

Source: [hex.tech](https://hex.tech/pricing/), captured 2026-10-06.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure $1M is printed word for word on the page, near the name of ClickUp.
- Checked: the passage quoted above is copied word for word from the page, near the name of ClickUp.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: ClickUp uses Hex. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/clickup-hex · How we check: https://www.usedby.ai/methodology