# How Clutter (formerly MakeSpace) uses Regal

**20%** Lift in answer rate leading to increased lead

As published on [regal.ai](https://www.regal.ai/case-study/makespace). Captured by usedby on 2026-10-08.

- Company: [Clutter (formerly MakeSpace)](https://www.usedby.ai/companies/clutter-formerly-makespace.md)
- Tool: [Regal](https://www.usedby.ai/tools/regal.md)
- Teams: Sales, Innovation

## What the story says

Clutter uses Regal's Branded Caller ID on cell phones for outbound sales calls to leads, so prospects recognize the company name instead of an unknown number and are more likely to answer.

Summary written by usedby from the source page, in English. The figures are those of Regal and Clutter (formerly MakeSpace), not ours.

> Within a single quarter conversion shot up by 20% at a whopping 20X ROI. For every $1 spent on Branded Caller ID, MakeSpace saw an incremental $20 in revenue with no additional agent hours.

- **20%**: “Within a single quarter conversion shot up by 20% at a whopping 20X ROI.”

> After launching Regal with Branded Caller ID on cell phones for our lead outreach calls, we saw a 20% lift in conversion at a 20x ROI within a week. We've been looking for a solution like this for years!
>
> Sarah Haselkorn, VP Sales & Support, MakeSpace

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 20% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Clutter (formerly MakeSpace).
- Checked: Clutter (formerly MakeSpace) uses Regal. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/clutter-formerly-makespace-regal · How we check: https://www.usedby.ai/methodology