# How Coinbase uses Zip

**50%**: “50% faster cycle times”

As published on [zip.com](https://zip.com/customers/coinbase). Captured by usedby on 2026-10-08.

- Company: [Coinbase](https://www.usedby.ai/companies/coinbase.md)
- Tool: [Zip](https://www.usedby.ai/tools/zip.md)
- Industry: [Crypto & Web3](https://www.usedby.ai/companies/industry/crypto-web3.md)
- Teams: Procurement, Source to Pay, Procure to Pay, Global compliance

## What the story says

Coinbase uses Zip for procurement, unifying intake and purchasing into a single workflow with trackable data for regulatory audits and compliance. It has also reduced ticket resolution times and plans to move payments from Coupa to Zip.

Summary written by usedby from the source page, in English. The figures are those of Zip and Coinbase, not ours.

> Soon, Coinbase witnessed a significant transformation: resolution times were cut, and vendor onboarding became faster and less cumbersome. Prior to Zip, Coinbase’s time to resolution per ticket was fairly high.

- **200%**: “200% increase in proper spend request tickets”
- **90 days**: “Coinbase had the system up and running in just 90 days despite leveraging custom integrations.”

> Zip is just so easy and customizable and gives us so much control. They work with us to give us the fast, responsive help we need; they really listen to their customers.
>
> Cindy Yan, Former VP, Source to Pay & Supplier Management

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 50% is printed word for word on the page, near the name of Coinbase.
- Checked: the passage quoted above is copied word for word from the page, near the name of Coinbase.
- Checked: Coinbase uses Zip. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/coinbase-zip · How we check: https://www.usedby.ai/methodology