# How Commercial uses Rossum

**34 seconds**: “Processing time reduced from 4 minutes to 34 seconds per invoice”

As published on [rossum.ai](https://rossum.ai/customer-stories/commercial/), October 2025. Captured by usedby on 2026-10-08.

- Company: [Commercial](https://www.usedby.ai/companies/commercial.md)
- Tool: [Rossum](https://www.usedby.ai/tools/rossum.md)
- Teams: Accounts Payable, Account Management, Customer Order Processing

## What the story says

Commercial uses Rossum to process supplier invoices for its Accounts Payable team and customer sales orders for its account management team, using separate email inboxes for each. Extracted data, including from foreign-language orders, is sent to its custom ERP system, with duplicate blocking and an audit trail.

Summary written by usedby from the source page, in English. The figures are those of Rossum and Commercial, not ours.

> Processing time reduced from 4 minutes to 34 seconds per invoice, enabling the AP team to pay 30-40% more invoices every day.

- **0.78**: “Corrections per invoice dropped from 20 to 0.78 per invoice.”
- **70%**: “70% of customer orders are touchless, with processing times reduced from 5 minutes to 28 seconds per order.”
- **2,000**: “Customer order processing capacity increased from 1,000 to 2,000 orders monthly.”
- **0.48**: “Corrections per customer order dropped to 0.48 per order.”

> Instead of general data entry, my team can now deal with exceptions and resolve them as fast as possible so that we can pay our suppliers on time every time.
>
> Catherine Chilton, Purchasing Manager

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 34 seconds is printed word for word on the page, near the name of Commercial.
- Checked: the passage quoted above is copied word for word from the page, near the name of Commercial.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Commercial uses Rossum. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/commercial-rossum · How we check: https://www.usedby.ai/methodology