# How Compassus uses Commure

**64%**: “has cut the time from referral ingestion to decision by 64%”

As published on [commure.com](https://www.commure.com/customer-story/compassus), October 2026. Captured by usedby on 2026-10-25.

- Company: [Compassus](https://www.usedby.ai/companies/compassus.md)
- Tool: [Commure](https://www.usedby.ai/tools/commure.md)
- Industry: [Hospitals & Care Providers](https://www.usedby.ai/companies/industry/hospitals-care-providers.md)
- Teams: Intake, Business Office, Operational Excellence

## The use case: how Compassus deploys Commure

Compassus uses Commure Orchestrator to pull referrals arriving by fax, payer portal and email into a single queue, with automated triage and capacity matching. Intake teams review and decide on home-based care referrals faster and write data back into their systems of record.

Summary written by usedby from the source page, in English. The figures are those of Commure and Compassus, not ours.

> With Orchestrator, Compassus intake teams process each referral in under 10 minutes instead of about an hour. They capture more of the referrals they're sent and get patients home from the hospital sooner.

- **500,000**: “It now processes more than 500,000 annualized referrals”
- **22%**: “Missed referrals fell 22% in the states where Orchestrator has been placed longest.”
- **4,000+**: “Orchestrator returns an estimated 4,000+ intake hours to Compassus teams every week.”

> Our focus is getting patients home from the hospital and settled into care as soon as they’re ready,” said Evan Kramer, Senior Vice President of Innovation and Operational Excellence at Compassus.
>
> Evan Kramer, Senior Vice President of Innovation and Operational Excellence

Source: [commure.com](https://www.commure.com/customer-story/how-compassus-improved-referral-decision-time-by-64-with-commure-orchestrator), captured 2026-10-18.

## Commure users in Hospitals & Care Providers

- [Bethany Children's Health Center](https://www.usedby.ai/companies/bethany-children-s-health-center.md) — Confirmed
- [Huron Perth Healthcare Alliance](https://www.usedby.ai/companies/huron-perth-healthcare-alliance.md) — Confirmed
- [Mount Sinai](https://www.usedby.ai/companies/mount-sinai.md) — Confirmed
- [North East Medical Services (NEMS)](https://www.usedby.ai/companies/north-east-medical-services-nems.md) — Confirmed
- [Summa Health](https://www.usedby.ai/companies/summa-health.md) — Confirmed
- [WellNow Urgent Care](https://www.usedby.ai/companies/wellnow-urgent-care.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-25.

- Checked: the figure 64% is printed word for word on the page, near the name of Compassus.
- Checked: the passage quoted above is copied word for word from the page, near the name of Compassus.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Compassus uses Commure. Confirmed line. Latest check across sources: 2026-10-25.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/compassus-commure-2 · How we check: https://www.usedby.ai/methodology