# How Compassus uses Commure

**64%**: “has cut the time from referral ingestion to decision by 64%”

As published on [commure.com](https://www.commure.com/customer-story/how-compassus-improved-referral-decision-time-by-64-with-commure-orchestrator), October 2026. Captured by usedby on 2026-10-18.

- Company: [Compassus](https://www.usedby.ai/companies/compassus.md)
- Tool: [Commure](https://www.usedby.ai/tools/commure.md)
- Industry: [Hospitals & Care Providers](https://www.usedby.ai/companies/industry/hospitals-care-providers.md)
- Teams: Intake, Business Office, Operational Excellence, Home Health

## What the story says

Compassus, a national home-based care provider, co-developed and deployed Commure Orchestrator to ingest referrals from fax, payer portals and email into a single queue. The tool automates triage and capacity matching so intake teams can accept or decline referrals faster and write data back to their systems of record.

Summary written by usedby from the source page, in English. The figures are those of Commure and Compassus, not ours.

> Compassus co-developed and deployed Commure Orchestrator across 79 programs in 19 states. It now processes more than 500,000 annualized referrals and has cut the time from referral ingestion to decision by 64%, roughly 12 hours saved per referral.

> Our focus is getting patients home from the hospital and settled into care as soon as they’re ready,” said Evan Kramer, Senior Vice President of Innovation and Operational Excellence at Compassus.
>
> Evan Kramer, Senior Vice President of Innovation and Operational Excellence

Source: [commure.com](https://www.commure.com/customer-story/how-compassus-improved-referral-decision-time-by-64-with-commure-orchestrator), captured 2026-10-18.

## What usedby checked

We compared the story with its live page on 2026-10-18.

- Checked: the figure 64% is printed word for word on the page, near the name of Compassus.
- Checked: the passage quoted above is copied word for word from the page, near the name of Compassus.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Compassus uses Commure. Confirmed line. Latest check across sources: 2026-10-18.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/compassus-commure · How we check: https://www.usedby.ai/methodology