# How Cortland uses Funnel

**69%** share of AI-scheduled tours booked after hours

As published on [funnelleasing.com](https://funnelleasing.com/case-study/cortland-marketing-automation). Captured by usedby on 2026-10-27.

- Company: [Cortland](https://www.usedby.ai/companies/cortland.md)
- Tool: [Funnel](https://www.usedby.ai/tools/funnel.md)
- Teams: Marketing Technology, Onsite teams, Contact Center

## The use case: how Cortland deploys Funnel

Cortland, an owner-operator of apartment communities, uses Funnel's CRM, AI assistant, online leasing, fraud prevention and ResApp to automate renter communication across the leasing journey, from inquiry through application. The AI assistant handles prospect questions and tour scheduling around the clock, while a centralized team follows up with leads.

Summary written by usedby from the source page, in English. The figures are those of Funnel and Cortland, not ours.

> Funnel's AI workflows increased optionality for renters and after-hour tour scheduling for Cortland. With Funnel, 69% of tours scheduled with AI are scheduled after hours, delivering a fast, modern, ecommerce apartment shopping experience for renters.

> I am very happy that we brought on Funnel. It has been a huge change just from a transparency side, especially when it comes to customer management.
>
> Bri Bocker, Director, Marketing Technology

Source: [funnelleasing.com](https://funnelleasing.com/case-study/cortland-marketing-automation), captured 2026-10-27.

## Other companies using Funnel

- [BH Management](https://www.usedby.ai/companies/bh-management.md) — Confirmed
- [Camden](https://www.usedby.ai/companies/camden.md) — Confirmed
- [LCOR](https://www.usedby.ai/companies/lcor.md) — Confirmed
- [Bedrock](https://www.usedby.ai/companies/bedrock.md) — Observed
- [Broe Real Estate Group](https://www.usedby.ai/companies/broe-real-estate-group.md) — Observed
- [Cornerstone](https://www.usedby.ai/companies/cornerstone.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-27.

- Checked: the figure 69% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cortland.
- Checked: Cortland uses Funnel. Confirmed line. Latest check across sources: 2026-10-27.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cortland-funnel · How we check: https://www.usedby.ai/methodology