# How Cosentino uses Celonis

**28 days**: “Up to 28 days reduction in order cycle time”

As published on [celonis.com](https://www.celonis.com/solutions/stories/cosentino-order-management). Captured by usedby on 2026-10-08.

- Company: [Cosentino](https://www.usedby.ai/companies/cosentino.md)
- Tool: [Celonis](https://www.usedby.ai/tools/celonis.md)
- Teams: Credit managers, Finance

## What the story says

Cosentino, a premium surfaces manufacturer, worked with Celonis to build and deploy an AI agent that analyzes sales orders blocked for violating credit policy and recommends whether to unblock them. Credit managers review the recommendations, and the company plans to extend the approach to more order management use cases, accounts receivable and inventory management.

Summary written by usedby from the source page, in English. The figures are those of Celonis and Cosentino, not ours.

> The AI agent now analyzes around 180 blocked orders each day and Cosentino is seeing three key benefits:

- **seven weeks**: “In just seven weeks, Celonis was able to gather the necessary insights and requirements from the Cosentino team, pull information from multiple IT systems, structure the data, and build and deploy the agent using AI Annotation Builder.”

> Implementing Celonis-powered AI for credit block management has been a game changer for our order management operations, streamlining our processes and resulting in faster, more reliable outcomes.
>
> Rafael Domene, Global CIO

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 28 days is printed word for word on the page, near the name of Cosentino.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cosentino.
- Checked: Cosentino uses Celonis. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cosentino-celonis · How we check: https://www.usedby.ai/methodology