# How Coterie Baby uses Kustomer

As published on [kustomer.com](https://www.kustomer.com/customers/coterie-baby/). Captured by usedby on 2026-10-03.

- Company: [Coterie Baby](https://www.usedby.ai/companies/coterie-baby.md)
- Tool: [Kustomer](https://www.usedby.ai/tools/kustomer.md)
- Teams: CX Strategy & Operations

## What the story says

Coterie Baby's customer experience team uses Kustomer's data-first architecture and AI integrations to automate order management, reduce manual work, and deliver faster customer support. They switched to Kustomer from Zendesk.

Summary written by usedby from the source page, in English. The figures are those of Kustomer and Coterie Baby, not ours.

> Rebecca Blunt, Senior Manager of CX Strategy & Operations at Coterie Baby, explains how Kustomer’s data-first architecture and AI integrations help her team automate order management, reduce manual work, and deliver faster customer support.

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the passage quoted above is copied word for word from the page, near the name of Coterie Baby.
- Checked: Coterie Baby uses Kustomer. Confirmed line. Latest check across sources: 2026-10-03.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/coterie-baby-kustomer · How we check: https://www.usedby.ai/methodology