# How Cox 2M uses ThoughtSpot

**88%**: “time to actionable insights has reduced by 88%”

As published on [thoughtspot.com](https://www.thoughtspot.com/resources/case-study/cox-2m). Captured by usedby on 2026-10-09.

- Company: [Cox 2M](https://www.usedby.ai/companies/cox-2m.md)
- Tool: [ThoughtSpot](https://www.usedby.ai/tools/thoughtspot.md)
- Teams: Data Strategy & Analytics

## What the story says

Cox 2M uses ThoughtSpot as the analytics layer on top of its existing data stack, including Google BigQuery. Business users ask questions in natural language to get answers from IoT data, instead of the data team building a new dashboard for each ad hoc request.

Summary written by usedby from the source page, in English. The figures are those of ThoughtSpot and Cox 2M, not ours.

> Earlier it took more than five hours, that’s 20-plus hours per week, to handle ad hoc requests. But ever since ThoughtSpot was introduced to our data stack, time to actionable insights has reduced by 88%, courtesy of natural language querying.

- **$70,000**: “The cumulative benefits of accelerated insights and alleviated data engineering personnel translates to more than $70,000 saved annually on cost-to-serve.”
- **1.5 hours**: “With our legacy tools, this process would have taken 5 hours, but with ThoughtSpot, we got the answers to our customer’s query in just 1.5 hours.”

> ThoughtSpot’s Generative AI fulfills the promise of business users querying the data in natural language and getting back accurate answers.
>
> Josh Horton, Senior Lead, Data Strategy & Analytics

Source: [thoughtspot.com](https://www.thoughtspot.com/resources/case-study/cox-2m), captured 2026-10-09.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 88% is printed word for word on the page, near the name of Cox 2M.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cox 2M.
- Checked: Cox 2M uses ThoughtSpot. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cox-2m-thoughtspot · How we check: https://www.usedby.ai/methodology