# How Credit Union West uses Zest AI

**94%**: “94% time savings due to a reduction in the time spent developing analytics reports”

As published on [zest.ai](https://www.zest.ai/customer-stories/credit-union-cu-west). Captured by usedby on 2026-10-16.

- Company: [Credit Union West](https://www.usedby.ai/companies/credit-union-west.md)
- Tool: [Zest AI](https://www.usedby.ai/tools/zest.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)
- Teams: marketing, finance, operations

## What the story says

CU West uses Zest AI's LuLu platform to automate data aggregation and visualization for financial analytics, mainly peer reports. More than 10 departments use it for analysis ranging from marketing to finance to operations.

Summary written by usedby from the source page, in English. The figures are those of Zest AI and Credit Union West, not ours.

> Abitz shared that by utilizing LuLu data aggregation and visualization, tasks that used to take three hours are now completed in a mere 10 minutes, freeing up her time to focus on the more strategic areas of analytics.

- **150 hours**: “We are saving upwards of 150 hours annually by switching to LuLu for our data and insights.”
- **10 minutes**: “tasks that used to take three hours are now completed in a mere 10 minutes”

> Our biggest success since engaging with Zest AI has been achieving greater overall efficiency and expanding the possibilities of what we can do with data collection and reporting right at our fingertips
>
> Kinnidy Abitz, Financial Analyst

Source: [zest.ai](https://www.zest.ai/customer-stories/credit-union-cu-west), captured 2026-10-16.

## What usedby checked

We compared the story with its live page on 2026-10-16.

- Checked: the figure 94% is printed word for word on the page, near the name of Credit Union West.
- Checked: the passage quoted above is copied word for word from the page, near the name of Credit Union West.
- Checked: each number in our summary is printed on the page.
- Checked: Credit Union West uses Zest AI. Confirmed line. Latest check across sources: 2026-10-16.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/credit-union-west-zest · How we check: https://www.usedby.ai/methodology