# How Cribl uses Serval

**20 min** Time to build an automation that took consultants

As published on [serval.com](https://www.serval.com/customers/cribl). Captured by usedby on 2026-10-07.

- Company: [Cribl](https://www.usedby.ai/companies/cribl.md)
- Tool: [Serval](https://www.usedby.ai/tools/serval.md)
- Industry: [Data & Analytics](https://www.usedby.ai/companies/industry/data-analytics.md)
- Teams: IT Engineering, Employee Support, Finance, Legal

## What the story says

Cribl's IT engineering team uses Serval to build automations in plain language for onboarding, offboarding, hardware inventory and ticketing-to-chat integrations. Use has expanded to support staff, interns, finance and legal for tasks like contract monitoring and routine data updates.

Summary written by usedby from the source page, in English. The figures are those of Serval and Cribl, not ours.

> Serval was connected to Cribl's core systems in minutes. Within hours, the team was getting value out of it.

- **54 workflows**: “54 workflows”

> Companies build automations and never account for the cost to maintain them. With Serval, we can help someone build something, give them ownership, and it doesn't take up IT resources anymore.
>
> PJ Barry, Director, IT Support and Engineering

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 20 min is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cribl.
- Checked: Cribl uses Serval. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cribl-serval · How we check: https://www.usedby.ai/methodology